How dare you charge me exorbitant?

Mostly when coming to change requests, you might face these kinds of questions. Customer might have requested a change request which might take only less than 1 hour for the implementation. This depends on when did client ask for the change. For a running project it is easy to accommodate a change without much impacts but when it comes to a closed project there are certain factors we might need to consider. Such as:

  • Even though the change is very small, you still need to consider some system study, testing & QA, PM & communication impacts etc. The change is a label/text change, but you need to make sure no any other module is breaking because of this change.
  • You might have allocated your resource already to some other project and they might not be available. So a new developer need to spend time for system study.

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