Organizational Development and Change – Study notes

  • Organizational Development (OD) is an evolving subject area.
  • Beckhard said “Organization Development is an effort planned, organisation-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's processes, using behavioral-science knowledge“
  • In addition to Beckhard’s definition, today’s organizations have major role in knowledge management and continuous learning. Characteristics of organizational development as per his definition are:
    • Planned
    • Organization wide
    • Managed from top
    • Increase organization effectiveness and health
    • Planned interventions
    • Behavioral science knowledge
  • Change Management refers to the implementation of a process or methodology to successfully achieve the goals of organizational change.
  • Organizational Life Cycle. Identified-usually followed-phases are:
    • Entrepreneurial Phase – A new organization
    • Collectivity Phase – More resources joined. Teams started forming.
    • Formalization and Control Phase – Structure starts building. Specialized departments started to form. Rules in place.
    • Elaboration of structure Phase – Has become a bureaucracy.
  • Change Programs are largely unsuccessful because of poor change management. Few reasons for failures are:
    • Misunderstanding about change
    • No clear vision
    • Goals are too far
    • No Planning
    • Lack of support by top management
    • Communication problems
    • Cultural problems
    • Fear of failure etc.
  • For the success of change management programs, below things are necessary:
    • Commitment from top management
    • Stakeholder consultation
    • User involvement and business outcomes
    • Proper communication
    • Alignment of technology and culture
    • Continued learning
    • Alignment and Improvement throughout the business
  • The change management process involves:
    • Diagnosing your present state (where-now)
    • Determining the future state (where-future)
    • Managing the transition (how)

No comments:

Post a Comment